Due to the unique design of the iPhone Duo, the front frame includes five adhesive strips, while the back case includes two to ensure a more secure fit.

To make sure everything attaches properly, please follow these steps:

1. Check the installation guide before putting the case on.
2. Install the back case first, then attach the front frame.
3. Once both covers are in place, apply gentle pressure across the front and back to make sure the adhesive strips bond firmly to your phone.

Here are a few tips to help you get the best experience:

1. Switch between portrait and landscape: The stand adjusts smoothly from 0° to 180° in both directions, making it easy to find the ideal viewing angle for video calls or watching videos.
2. Don’t force it past 180°: Stop when it reaches its maximum angle. Forcing or twisting it beyond 180° can damage the hinge.
3. Get a firmer grip: Feel free to slide your fingers through the opened stand for extra hold, but avoid swinging or carrying the phone by the stand.

Not at all. The stand sits well away from the lenses and flash, so you can take photos and use Night mode as normal, with no blocking or glare.

If the case you ordered doesn't fit your device, please provide us with your device model name or number. We'll send you the correct size, with no returns necessary.

How to find your device model:

iPhone: go to Settings > General > About > Model Name/Model Number

Please send us a photo of the item you received, along with your shipping address, and we will send a free replacement.